Meridian Utilities
FieldOps Mobile App
An offline-first app for field crews working in basements and rural sites with no signal.
Technologies
- React Native
- NestJS
- MongoDB
- AWS S3
Case study
The challenge
Meridian crews filled in paper forms because their old app needed a live connection — and half their sites had none. Paperwork reached the office days late.
What we did
Built offline-first storage that syncs when signal returns
Added photo capture with automatic compression
Digitised the inspection forms with validation built in
Gave supervisors a live dashboard of completed jobs
The result
Report turnaround down from 3 days to under an hour
100% of inspections now captured digitally
Roughly 400 paper forms a month eliminated
"The crews stopped complaining about the app. That is the highest praise we give software." — Meridian field operations director